Understanding How We Use Cookies: Pro Drains Privacy Policy

General Data Protection Regulation (GDPR)
On May 25, 2018, the European Union's General Data Protection Regulation (GDPR) came into effect across all European Union markets and the UK. We believe this presents a new opportunity to focus on user privacy while delivering a better website experience. More info about GDPR.

Website privacy policy template
This privacy policy sets out how Pro Drains (also referred to in this document as PD) uses and protects any information that you provide us when you use this website.

Pro Drain is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Pro Drain may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 1st April 2024.

What we collect:
We may collect the following information:
• Name
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to user surveys and PD services

What we do with the information we gather
We require this information to understand your needs and provide you with a better information and service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our information and service.
• We may periodically send promotional emails about new events, changes to information or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which is placed on your computer's hard drive and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for communications and marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or contact us using the contact form.

We will not sell, distribute or lease, or disclose your personal information to third parties unless we required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.