Blocked Drains London: Expert Unblocking Service Pro Drain

Get Your Drains Flowing Again: Call Pro-Drain for a FAST Drain Clearing Service

Pro-Drain is your expert in clearing blocked sinks and toilets inside your home or business and blocked manholes or gullies within your property boundary. We are a London based drain contractor providing an emergency call out service throughout the day and night 365-days-per-year for both residential and commercial customers.

We punctually attend properties all over London and successfully clear hundreds of blocked drains a year, in fact we are yet to be beaten by any blockage, many of which other drainage companies could not clear.

We use our experience, specialist drain jetting, pipe descaling equipment and a motivated approach to dealing with all blocked drainage system situations that we are called upon to assist you with.

These recordings are of drains we have previously unblocked in London using high pressure water jetting to blast through the build up of solidified cooking oils and grease.

You may have a blocked drainage system in London without even knowing about it, Yet!

Apart from the obvious overspilling sewage running into your garden or onto your driveway there are other signs that your drainage system is blocked.

You could be noticing a particularly foul smelling odour within or around your property, a blocked drainage system can cause the syphoning of sink and shower traps which in turn allows drain smells to vent where they otherwise should not.

Gurgling noises when you pull the plug on the kitchen sink or flush a toilet, drain blockages cause airlocks within the system and the trapped air will struggle to escape when more waste water is discharged into the system.

A slow draining or bubbling toilet, if you have a blocked drainage system the manholes or underground drains are going to be full so when you flush your toilet the waste water has nowhere to go until the volume of water already within the system slowly decreases.

Unusually high levels of water, another sign of a blocked drain is raised water levels within your external gully pots and traps.

What happens if you call us to unblock a drain?

First of all, our drain unblocking service for London homeowners or business-to business-customers and commercial property owners is 100% transparent. There is NO call out charge for us to attend.

All of our charges are agreed with our clients beforehand, so there are no hidden extras or upselling when on site or on completion of clearing a blockage. Neither do we charge any extra to use specialist drain clearance equipment for example drain jet cleaning or drain milling equipment, the use of this equipment is essential for clearing blockages properly and providing a professional service.

At the first point of contact with a customer via our contact form or phone call we will ask some questions so that we can ascertain exactly what kind of problem we are dealing with. We also need to ask if you have used any chemicals to try to clear the blockage yourself, for example caustic soda within a blocked kitchen sink waste pipe which may pose a risk to our engineers or damage our drain descaling equipment. We will also need to know if there is clear access to the blocked drain or any site restrictions, for example parking enforcement that may obstruct the use of our specialist equipment. With the responses to those questions in mind we will plan a course of action and provide you with a no obligations quotation to quickly but professionally resolve your blocked drain problem.

Call: 0208 819 1561 - NO CALL-OUT CHARGES OR HIDDEN FEES

Can every blocked drain be cleared within a 1 hour service?

On average we manage to clear 99 out of 100 blocked drain situations that we attend to in London areas within an hour. However we do occasionally come up against particularly stubborn or more challenging than normal blockages within a drainage system. Most commonly they tend to be blocked solid with wet wipes, excess grease, nappies or other items that really should not be disposed of via flushing down the toilet or pouring into a sink.

In some cases the drain may have an underlying structural issue that is causing an obstruction and the build up of solidified waste in which case we provide a free look see CCTV camera inspection to find out exactly what is going on down there. Restricted access to the blocked drain can also sometimes be problematic and may limit the methods of clearance we can use but where there's a will there's a way and we stick to the task of providing a solution. Our every day approach as professional drainage engineers is to promptly attend your property, locate the blockage, diagnose the cause then efficiently execute the clearance with jetting or milling, clean up any overspill and leave the site within an hour so you can get on with your day or evening with the peace of mind that you chose the right company.

Very occasionally we do come across blockages that require greater intervention and clearance treatments that are more time consuming, such as tree root ingress within a drain pipe or years of hardened scale build up which can be removed with CCTV drain camera monitored cleaning for pin point removal. We have the specialist equipment to deal with these situations as quickly as possible and always keep our customers informed at every step of the way. We are also very experienced and certified in drain repairs and replacement drain installations so no matter the extent of your drain problem we can assist you throughout. We NEVER undertake work without first clearing the cost with our customers and also provide CCTV drain survey images or recordings as evidence of the issue identified.

Our aim, as always, is to help people with drain problems no matter how big or small and have satisfied customers who would readily be prepared to recommend our drain company to others.

Who is responsible for the clearing of blocked drains in London?

The most common question our customers ask us is "Who is responsible for the clearance of a blocked drain?". So, is it the local council, or water authority, or is it the property owner themselves?

The answer is, that it is the property owner or commercial business that is responsible for the privately owned drainage system within their property boundaries and that the responsibility is theirs until it either reaches the point at which a drainage system becomes shared with your neighbours, for example where a neighbouring property's drains also discharge into the same drainage system or until the drainage system passes beyond the property boundary into the lateral drain to a public sewer system. You may have a local water authority drain running through your garden in this case you only own and are responsible for the private drains that serve your soil stack pipe, kitchen waste gully or ground floor toilet until they connect to the local water authority main drain run.

The local water authorities, as per the Private Sewers and Lateral Drains connected to the Public Sewers transfer bill of the 1st of October 2011, are now responsible for the maintenance and clearance of blockages located within the laterally connecting drain to the sewer from the point at which this drain crosses your the property boundary and also shared communal drainage systems even if located within your property boundary.

For more information with regards to the private sewer and lateral drain transfer you can click here to visit Ofwat.gov.uk, where you can find some useful drainage system diagrams which may help you in determining the ownership of your drainage system and the responsibility for undertaking drain maintenance services.

How much does it cost to unblock a drain in London?

Beware of hidden costs to use high pressure water jetting and drain descaling equipment also extra labour to lift that “heavy manhole cover” or “we can’t find the hole we will need a tanker to empty the manhole” Unfortunately we have heard numerous stories first hand all from disgruntled home and business owners who have fallen foul of these upselling tactics or companies that advertise a very low blocked drain clearance price which then turns out not to include anything other than an engineer with a set of drain rods and is charged incrementally every 15-30 minutes.

Pro-Drain Ltd blocked drain clearing 1 hour service charge of £108.00 is fully inclusive of the use of drain jetting and descaling equipment with no call out fee and absolutely no hidden extras, furthermore we can undertake a free look-see CCTV inspection of the blocked section of drain for an added layer of assurance. We're good at what we do and can sleep very well at night knowing we conduct our business in a transparent and fair manner.

Pro Drain: Your Trusted blocked drains company in London

We use drain jetting and pipe milling equipment as standard for fast and reliable drain unblocking. Get your blocked drains or toilet cleared quickly but efficiently for a fair price. With Pro Drain, you're guaranteed a first-class knowledgeable service, just a call away! Call us today at 0208 819 1561 and speak to Darren or Shannon.